Troubleshooting
Solutions to common problems.
By AJ1 author11 articles
- Troubleshooting Common Issues and Understanding RENDR AccuracyThis article addresses common concerns and provides solutions based on best practices.
- Understanding Offline Scanning with RENDRThis article addresses potential issues while scanning "offline".
- Exporting RENDR Scans for Use in CAD SoftwareHere's a high-level overview of the different CAD export options available with RENDR:
- Easy Fix for RENDR XML Files Opening in Browsers or as PDFsPrevent Microsoft Computers from Misreading RENDR .xml Files as HTML, PDF, or Other Document
- Troubleshooting CAD-to-Walls in X17How to Properly Import DXF Files in Chief Architect X17 Without Creating Single CAD Blocks
- RENDR 2.1 Is Here with ArchivingAuto-archive helps to keep RENDR moving FAST.
- Troubleshooting Syncing to the CloudThis article explains what to do if you are missing scans or they aren't appearing in your account on the web.
- Troubleshooting Sync IssuesThis article helps troubleshoot common syncing errors due to sharing logins, being logged in on multiple devices, and closing the app before information has fully synced.
- Exporting Field Notes from a Previous RENDR VersionLearn how to export legacy Field Notes created before RENDR 3.0 (Flex). Field Notes from older scans are still available, but they’re exported differently than new Flex markup.
- Using Auto-CleanUse iOS Auto-Clean (Fine-Tune) to automatically improve wall geometry by correcting small angle errors and reconnecting walls that should meet.
- Troubleshooting a Missing ScanCan’t find one of your scans? This guide walks you through the most common causes of a missing Space and how to restore or synchronize it.